Allscripts, the healthcare IT company and rideshare provider Lyft are partnering to provide non-emergency transportation for people who need to get to medical appointments, the companies announced Monday at HIMSS18.
Leveraging Lyft’s proprietary application and Allscripts’ Open platform, they plan to integrate the functionality into Allscripts Sunrise EHR to enable clinicians to order the Lyft service for patients.
“Health IT should always put the patient first and seize every opportunity to help improve patients’ access to care,” Allscripts CEO Paul Black said in a statement.
By leveraging a Lyft-developed API and Allscripts open platform, the functionality enables clinicians to order the Lyft service for patients through an automated workflow.
On the day of the appointment, clinicians will receive real-time updates through Sunrise EHR on the progress and ETA of the patient.
Today, 3.6 million Americans have transportation issues that prevent them from getting to or from a doctor’s appointment. Moreover, 25 percent of lower-income patients have missed or rescheduled appointments due to lack of transportation.
Through this partnership, Allscripts and Lyft have the potential to reach millions of Americans, in an effort to improve access to healthcare.